Governance and Compliance

Collection Licensing

GCS is licensed in every Province & Territory

Legislative compliance is an important part of General CSI’s Code of Ethics.  General CSI offices, affiliates and staff hold valid collection licenses, and fully comply with all requirements of Provincial, and Federal Debt Collection legislation. 

Our management team has participated in meetings with many Provincial Government regulators to assist in setting guidelines for new legislation governing the debt collection industry. General CSI is licensed in all Canadian provinces and territories.

Insurance & Bonding

GCS complies to the highest standard

In addition to our bonds and cash securities, GCS also maintains Errors and Omissions, Cyber, Commercial General Liability Insurance, and Comprehensive Professional Liability Insurance which, upon request, can include an endorsement for clients as an additional insured party.

Data Security

GCS maintains multiple security standard certifications including PCI/DSS and SOC II Type 2

Each year, GCS commissions an exhaustive external audit of the security of our operations and obtains SOC II and PCI certification. Copies of all current certifications are available to GCS clients.

To contact our offices and speak to a Business Development Manager, or reach our Compliance Team, please visit our Contact Us page for the department that can best help you.