Payment Options

If you would like to pay your account now, and are looking for your payment options, you are at the right place!

Your account can be paid in many ways – select the option that works best for you:

Due to COVID-19 restrictions, payments in person may only be made by appointment – call to book a meeting time: 1-877-588-4274 follow the prompts to talk to an agent.

NOTE: Whichever method you choose, be sure to reference your GCS Reference number so that your payment can be applied correctly and avoid delays.

On-line Banking

You can pay through online banking at all major Canadian financial institutions – select General Credit Services Inc as the payee and use your GCS Reference Number as the account number.

Pre-Authorized Payment

You can schedule a future lump sum payment, or set monthly payments to be automatically deducted from your bank using our On-line Pre-Authorized Debit form available from your account manager ONLY.

Note: If you are setting up a series of payments using Pre-authorized Bank Payments, your payment arrangement must be pre-approved either from a letter you have received, or by your account manager.

By E-Mail:

Using Interac E-Transfer – e-mail your payment to the address below, based on where you live – you must use your GCS account number as your password.

For all residents of Western Canada (BC, AB, SK, MB, YT, NU, NT) e-mail your payment to epay.vancouver@generalcsi.com

For all residents of Ontario e-mail your payment to epay.toronto@generalcsi.com

For all residents of Quebec and Eastern Canada (PQ, NB, NS, NL, PE) e-mail your payment to epay.montreal@generalcsi.com

For all other areas, please use “epay.gcs@generalcsi.com” (please use your GCS account number as your password)

By Credit Card:

Using all major credit or debit cards, or Apple Pay by registering at generalbilling.com (select General Credit Services Inc as your payee – please use your GCS account # as the payee reference/account #). If a third-party is paying by credit card, the card holder must register to pay.

Pay in Person:

You can pay in person using cash, or money order at any of our Regional Service centers. Our offices are open to accept payments from 8:00am to 4:30pm local time. Select the center closest to you.

Western Regional Contact Centre
Suite 401 – 1201 West Pender St Vancouver, BC

Central Regional Contact Centre
Suite 611 – 3300 Highway 7, Vaughan, ON

Quebec & Eastern Regional Contact Centre
Suite 410 – 1100 Cremazie Boul. E., Montreal, PQ

By Mail:

You can pay using a cheque, certified cheque or money order. If your payment is larger than $1,000 you should send using Canada Post, Express Post or some other method that you can track your delivery. Make your cheque or money order payable to “General Credit Services Inc” and be sure to clearly write your GCS Reference number on the cheque. If you received a letter, you may want to include the entire letter (or a copy) in the envelope with your payment.

Mail your payment to:

General Credit Services Inc
PO Box 3780
Vancouver BC,
V6B 3Z1

You should allow at least 14 days for crediting of your account.

By Phone:

Call your Account Manager at 604-688-6097 or Toll Free at 1-877-588-4274.

For additional information – call us at 604-688-6097 or Toll Free at 1-877-588-4274 or fax us at 604-688-6017.