If you would like to pay your account now, and are looking for your payment options, you are at the right place!
Your account can be paid in many ways – select the option that works best for you:
NOTE: Whichever method you choose, be sure to reference your GCS Reference number so that your payment can be applied correctly and avoid delays.
On-line Banking
You can pay through online banking at all major Canadian financial institutions – select General Credit Services Inc as the payee and use your GCS Reference Number as the account number.
Pre-Authorized Payment
You can schedule a future lump sum payment, or set monthly payments to be automatically deducted from your bank using our On-line Pre-Authorized Debit form available from your account manager ONLY.
Note: If you are setting up a series of payments using Pre-authorized Bank Payments, your payment arrangement must be pre-approved either from a letter you have received, or by your account manager.
By E-Transfer (e-Mail Money Transfer):
When using Interac E-Transfer, send your payment to “epay.gcs@generalcsi.com” – we are set up for auto-deposit however, even if you are NOT asked for a question and password, MAKE SURE YOU ALWAYS TYPE THE GCS Account Number in the memo section of your E-Transfer otherwise it may not be applied to your account correctly.
If you ARE asked for a password, simply use “What is my Debt Number” as the security question, then use your account number at GCS (AA######) as the password. Remember to ALWAYS TYPE THE GCS Account Number in the memo section of your E-Transfer otherwise it may not be applied to your account correctly.
By Credit Card:
Using all major credit or debit cards by registering at generalbilling.com (select General Credit Services Inc as your payee – please use your GCS Account Number (AA######) as the payee reference/account #). If a third-party is paying by credit card, the card holder must register to pay.
Pay in Person:
You can pay in person using cash, or money order at any of our Regional Service centers. Our offices are open to accept payments from 8:00am to 4:30pm local time. Select the center closest to you.
Western Regional Contact Centre
Suite 401 – 1201 West Pender St Vancouver, BC
Central Regional Contact Centre
Suite 611 – 3300 Highway 7, Vaughan, ON
Quebec & Eastern Regional Contact Centre
9001 de l’Acadie Boulevard, Suite 401, Montréal, QC
By Mail:
You can pay using a cheque, certified cheque or money order. If your payment is larger than $1,000 you should send using Canada Post, Express Post or some other method that you can track your delivery. Make your cheque or money order payable to “General Credit Services Inc” and be sure to clearly write your GCS Reference number on the cheque. If you received a letter, you may want to include the entire letter (or a copy) in the envelope with your payment.
Mail your payment to:
General Credit Services Inc
PO Box 3780
Vancouver BC,
V6B 3Z1
You should allow at least 14 days for crediting of your account.
By Phone:
Call your Account Manager at 604-688-6097 or Toll Free at 1-877-588-4274.
For additional information – call us at 604-688-6097 or Toll Free at 1-877-588-4274 or fax us at 604-688-6017.