Each member of our organization acts in accordance with our Ethical Code, and operates in a way that is consistent with our core organizational values. This governs our behavior towards…
…Our Customers
- Treat customers fairly, and honestly
- Always work towards customer service excellence
- Deal with customer complaints appropriately
- Be innovative and articulate when providing solutions that will benefit our clients
- Always maintain confidentiality of client information
…Each Other
- Consistently work towards the highest standard of organizational core values
- Do not tolerate discrimination, or harassment of any kind
- Take personal responsibility in maintaining a supportive work environment in which all employees can freely contribute
- Take personal responsibility in creating a clean, healthy, and safe work environment.
…Our Suppliers
- Maintain utmost integrity in supplier relationships, and expect the same from them
- Encourage the use of suppliers who have similar values
- Work closely with suppliers to improve overall operational success
…Our Shareholders
- Return maximum value to our shareholders
- Keep accurate and honest accounting records
- Conduct business in accordance with our Ethical Code of Conduct
…Our Competitors
- Show respect and understanding to competitors
- Compete vigorously, but honestly
- Never disclose confidential and proprietary information to competitors
…Our Community
- Show respect and understanding to those communities that we serve
- Contribute toward the social and economic well-being of the communities we serve
…Our Government
- Comply with all applicable law and legislation
- Foster trust and respect with regulatory bodies
- Be a resource to our government
…Our Environment
- Work to minimize any adverse environmental impact of our organization
- Work towards innovative and disciplined ways of improving the environment that we work in, and the community that we serve