Here are some answers to Frequently Asked Questions – if you don’t see what you are looking for here, please contact us – we are here to help you!

How do I know that General Credit Services Inc is a real company?

Super simple – you can validate that we are who we say we are by checking our license is valid with Consumer Protection BC by clicking on the link HERE.

You are calling the wrong number – how do I get you to stop?

Ooops! Sorry…..if this happens, just call us and tell us – we don’t want to waste your time or ours – call 1-877-588-4274, press option #1 and then just give us your number – we will remove it from our database immediately!

I know I owe the bill, but I just don’t have enough money to pay it right now… what can I do?

First of all – don’t panic! We understand that sometimes things go wrong and the unexpected can happen – call us and talk to your account manager – in most cases, we already have a solution to help you – this could be interest relief, settlement amounts less than the full balance, or payment plans that are tailored to your personal situation.

I am calling, but I cant reach anyone at your office – or I am on hold too long!

This can happen, especially during peak calling times – we respect your time, use our Schedule a Call Back option – let us know the best time to reach you, and we will do the rest – or visit our tips page to reach someone right away, or during business hours, use the Chat function on this page for instant help!

You have put something on my credit file!? What can I do NOW?!

OK, we know this can be concerning – visit our tips page for important information regarding your credit file, and how to get information updated.