Have you received a letter?

If you received a letter or email from General Credit Services Inc (GCS), and want to learn more, you are at the right place!

Want to Pay Now?

Great idea! In some cases, payment may help your credit rating, or avoid extra costs such as interest or fees. You can pay your account to GCS by phone or on-line by credit card, through your bank using on-line banking, or by mail to our national payment office – click the link HERE for our payment options page and choose whichever payment method works for you!

Is this a scam?

No – We understand that there are many telephone, letter and e-mail scams out there – we want you to be careful that you do NOT send money to anyone claiming to be us, or our client – if you are concerned that the letter or e-mail that you received is not genuine – please call our office directly at the number displayed at the top of this page – we will validate your identity and confirm if the letter or email was sent by us.

Why are you sending this to me?

First of all, it is important to understand that we are acting for another company – We do not buy accounts from any company or other organization – you do not owe any money to us – our client has contracted us to collect the amount on their behalf – they have advised us that the money is owing and we are simply contacting you on their behalf. When you pay us, we pay your account for you directly to the company that the money is owed to.

How can I be sure you are a legitimate company?

GCS is a licensed and bonded third-party collection service company and where required, all of our letters are approved for use by appropriate Provincial Governments and/or regulatory bodies. If you want to confirm this, in some Provinces, you can view our license on-line by viewing the web page of the Government regulatory body in the Province or Territory in which you reside. For your convenience, we also provide links to our regulators on our website.

What happens if I don’t have the money to pay this?

Don’t worry – we understand that things happen, and we are here to help – If you are unable to pay your account due to hardship such as loss of work, health reasons, or other events beyond your control, simply let us know and we may be able to help you lower your interest rate, set up payment plans, or in some cases forgive some, or even all of your debt.